Project Management Companion

The acronym ITIL stands for Information Technology Infrastructure Library, which is the most recognized system for IT service management. For almost 20 years, since its creation, ITIL has been refined and changed scope in business and technology practices over the years. It provides a body of knowledge that can be helpful to achieve a particular standard. The description is to represent a better understanding of terms that come with ITIL. The overview here is to first understand the definition and fundamentals. The first publication of ITIL occurred in the 1980’s and made it one of the most used systems by organizations to provide IT service management (ITSM) processes. ITIL consists of the best processes and practices that can be adopted to provide excellent service management. The system provides effective service delivery at a cost-effective rate.  There are different versions of ITIL released to meet the changing requirements of businesses. As it is termed, ITIL V3

The Covid-19 pandemic has made the work environment challenging to say the least, as offices around the world mobilize their workforce's to either work from home, or redirect their attention to other areas of the business. In many instances projects are placed on hold and resources, including the PM are either told to take leave, and as is the case with most contractors, let go entirely. This in turn causes its own set of challenges. All of a sudden we are no longer office based, and have to deal with the plethora of negative news and still focus on the well being of our loved ones. If you look at your training as a project manager, would you say that you are prepared to negotiate the oncoming twists and turns? For the seasoned campaigner more than likely for those just starting out its sink or swim. One thing about being involved in a global pandemic, we are all in this together, and a lot of the outcomes are based on ideas from many different areas whether they are local