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There is more to Information Security than just IT

The Empathetic Project Manager

Are you a project manager who understands your customer, sponsor or stakeholder? Who takes an empathetic approach to their requirements? Understand the effect of the planned change on the organisation and its people. Project Management deals with change that is the outcome of working on the project in the first place. Is it the role of the Project Manager to feel for the people the change is affecting? Understanding the human element of a project is an essential aspect of a quality project manager. The power of empathy enables a person to be of greater service to sponsors, clients, peers, superiors and subordinates.  As project management is about serving the needs of stakeholders and satisfying their expectations, empathy is a critical success factor. This is a lesson learnt over many years as a project manager, because People can often forget what has been said and done to them, depending on the enormity of the issue, but they will never forget how they have been ...

So What Stops Projects – the Human Factor

We are increasingly seeing new projects being set up with varying focus on technology, new regulatory requirements, new visions from the Executives, new products going to market or under the generalised bracket of Transformation. The roadblocks or hurdles that you, as a project manager face can differ substantially. The defining factor that separates a good project manager from a great project manager is how you mitigate and plan for these risks within; 1. Communication Whether this is breaking down the technical requirements into layman's terms, or the level of detail your business analyst gains, a breakdown in communication at all levels of management is a recipe for disaster.  Clear, open, honest and effective communication can clearly eradicate these blockages and help keep the project running smoothly. Remember, being transparent helps avoiding any suspicion. 2. Resources In a contract heavy market, one of the most common issues heard from program managers is that...