Capacity planning is an issue
of supply and demand, which has the ability to derail a project. It is a process that balances the
available hours of teams against what the project needs. Capacity in this case
is the most work that can be done over a certain timeframe. It’s a bit of a juggling act that has to keep several
balls in the air, such as the availability of the team, the money in the budget
for those hours and what is demanded by the client, stakeholder or customer.
Capacity and planning obviously go hand-in-glove. Planning is how one schedules
the hours of the team members so that the work gets done in time.
The first
questions to address when planning for capacity within an organization is
whether or not there is sufficient capacity, or the resources, to do the work.
Regardless of the situation, there will be a lack of understanding unless there
is a way to measure and track resources, such as a resource
management tool. Only then can an educated decision on
capacity planning be made.
It’s a
matter of supply and demand, are the resources available or not? Those
resources can be people, which can be acquired from other projects that are cancelled.
If it’s skill, then there’s training to close the gap. Process that balances
the available hours of teams against what the project needs. Capacity in this
case is the most work that can be done over a certain timeframe.
While the
terms are sometimes used interchangeably, they are not the same. The process is
different. Below is a list to understand the differences,
Capacity Planning
·
It’s a planning process designed to help
determine if the organization has enough people resources according to skill
sets.
·
It looks at the availability of those
resources at the skill set/team level.
·
Then it facilitates the decision-making
process to hire resources or defer/approve/cancel projects.
·
Capacity planning is about supply and demand.
Resource Planning
·
It’s a planning process that coordinates and
allocates actual resources to projects based on skills required.
·
It provides a plan to project managers, which
resources they can plan to use for their projects and when.
·
Resource planning is people resource utilization.
Here is a
short checklist for high-level capacity planning.
1. Establish
Cross-Functional Team: To collaborate and communicate about
resources, while looking across different projects or programs, the preference
is for a cross-functional team with different levels and different
functions.
2. Calculate
Resource Capacity: Before planning can occur, there must
be an idea of what is available, which is why it’s important to note the gap
between what is wanted and what is needed, and then figure out how to narrow
it.
3. Determine
Resources required by the Project: For each project,
look at the scope and what resources are required to do the task for the
project.
4. Prioritize
Projects: Which projects are most important, and
which can be put aside for the time being? Not everything can be done at once.
5. Allocate
Resources Based on Project Priority: Now allocate those
prioritized projects and make sure that they are aligned with the goals of the
organization.
The
following are three capacity planning tips.
1. Keep
the lines of communications open between executives, project management leaders
and stakeholders.
2. Document
known risks (such as union strikes, weather, government regulations) that stop
a project or create new ones unexpectedly.
3. Plan
for how to handle too much capacity (where is it and how to resolve it, such as
reassigning) or not enough capacity (again, where/how.)
Related to
capacity planning is capacity requirements planning, which is when an
organization decides how much it needs to produce and whether it is capable of
doing so. Therefore, capacity requirements planning allows companies to meet
supply and demand.
This also
applies to IT, as they must access the demand for their service and determine
their ability to meet that demand with whatever supply they have, be that
people or technology. In order to do this successfully, any enterprise must
look at internal and external forces and how they impact the business.
Capacity
requirements planning is the macro to capacity planning’s micro. That is,
capacity requirements planning is the big picture that takes in the whole
business landscape to see where the company’s production fits. While capacity
planning is for the specific projects the company engages in.
Capacity
planning is linked to resource management. Projectmanagementcompanion.com has a selection of resource management tool that provides
control over planning, scheduling and sourcing. Enabling a balance of workload
and the ability to reassign tasks to keep team members from being idle.
The resource
management tools allow managers
to see what their teams are doing, when they’re doing it and how much it costs
to do it. Providing the ability to track resources and see progress, which
allows managers to make better decisions.
To get a
full picture of the costs involved, add hourly rates for teams and contractors
across projects or portfolios. As team members log their hours, their actual
costs are automatically calculated and can be compared to the costs that were
planned, so they can be capacity adjusted as needed.
Holidays can
be planned and working days for team members determined, whether they’re local
or international. These off days are blocked on the calendar, to better manage
resources. Once the capacity is known then resource availability can be more
wisely determined to accomplish project goals.
Capacity
planning requires the right tools to give managers insight into workforce and
how it aligns with budgets. Projectmanagementcompanion.com is a project
reference site that provides insight to assist in real-smart business
decisions.
The resource
management tools listed provides a window into team’s resources and helps for a
better planning process by using plan online Gantt charts. To see how we can
help you manage your next project better, try any one of the tools found
on Projectmanagementcompanion.com.
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