Project reporting is one of the most important factors in a project manager’s
daily function, understanding the information which needs to be provided, and
being succinct in the process is a very definite skill. Governance dictates
that status report updates need to be provided to management, stakeholders,
sponsors and anyone in between at least on a fortnightly or monthly basis.
Understanding the content which needs to be injected becomes a critical part of effective project communications and
management strategy. Templates,
PowerPoint can be used and some produce reports directly from
their project reporting tools or a combination of all three can be used.
Whatever format used, adhering to a regular and formalized process
helps save time and costly data mistakes. Also, by being consistent with
reporting process assists in maintaining stakeholder expectations, so everyone
is aware of what information they can expect on a regular basis.
There will be many different types of
progress reports throughout the life cycle of the project. But the project
status report can do a lot of things other reports can’t. It’s a vital
communication tool, and it can provide a documented history of the project,
which makes planning for the next project easier.
Some other objectives of status reports
include:
·
Improve communications across organization
·
Simplify communication process
·
Keep stakeholders informed
·
Deliver key messages to intended target
audience
·
Improve organizational support for the
project or team
Whether presenting in a board room or sending
a weekly email update, it’s a good idea to know the best practices when
reporting on a project’s progress before jumping into a presentation of the
report.
·
Communicate: It
should be used to deliver the right data to the right party at the right time.
·
Consistency: Use
the same format, distribution cycle and method. Don’t mix things up. That only
disrupts the effectiveness of the communication aspect of the report.
·
Establish Metrics: When
planning for the project, figure out how progress is going to be measured.
Maintain this method when reporting on the project throughout its life cycle.
·
Simplify: The
report should be effective, so don’t obscure it with unnecessary details. Stay
to the point and just report on what needs reporting on.
·
Verify: The
audience doesn’t want opinions or unsubstantiated facts. Do the due diligence,
and make sure that the data and information is verified.
·
Standards: Like
consistency, keeping standards of process and a template for reporting makes
sure the report is clear.
·
Use Tools: There
are project management tools that incorporate these best practices,
streamlining the process.
The project management status report should
include the following general information;
·
Project name
·
Date
·
Project Author
·
Project Sponsor
·
Project manager Name
·
Number of resources
Although obvious, this information is
essential. Assumptions should not be made that the stakeholder is familiar with
the information. It’s also especially useful for when performing historic
research for future projects.
Other factors which should be included in a
project Status report are as follows;
Milestone Review
The milestones are major phases of a
project. They’re a good way to break up the larger project into more digestible
parts. They’re not as small as tasks, but made up of those tasks which together
make up a phase of the project. This is where a note indicates how the
milestone is tracking against the planned point of the projects life cycle.
Project Summary
Include a short summary of the forecasted
completion date and costs of the project. Be sure to include the tasks that are
facing issues, how those problems might impact the deadline and costs, what the
plan is to resolve these issues and what the results will be once they have been
fixed.
Issues and Risks
List the issues that have arisen over the
course of the project to date. Note what they are, how they will be resolved and
what impact they’ll have on the overall project. Do the same with the risks and
how they will be mitigated.
Project Metrics
It’s important to back the report up with
hard numbers to prove the statements being made. This metric should have been
established during the project’s planning phase. It’s impossible to know if the
project is succeeding without measuring its effectiveness.
How PM Tools
Can Help
Reporting tools help monitor and track
projects online, so all the project data is up-to-the-minute, not days or weeks
old. Most PM tools allow generation of some kind of project reports; look for a
tool that automates as much reporting as possible, so time is saved. Project
Manager Companion for example provides online tools which can generate
a variety of reports in one click. From project and portfolio status reports,
to task progress report, timesheet reports, workload and allocation reports,
expense tracking reports and more.
The
reporting can be customized to ensure the right data is for the right audience
by filtering the project and data columns needed. The great thing about having
the data via software is that it allows drilling down to get finer detail if
asked. Having a reporting tool also means no more crunching numbers. The
software calculates planned versus actual progress across team members, tasks
and projects, via a click. This enables a view on the number of days behind or,
preferably, ahead of schedule. If managing a portfolio, it can measure its
progress, too.
Look
for an online PM
software tool that offers real-time dashboards, as that offers the
project manager and stakeholders the most accurate data possible. It’s a good
idea to bring dashboards via laptop or tablet to status report meeting. That
way, if a stakeholder wants to drill deeper on the data, it can be
done in real-time so they have the most current picture of the project’s
progress as possible.
Reporting is a fundamental part of project management.
Using a PM tool that can save time, repetition makes reporting simpler and more
accurate. Project Management Companion provides a selection of cloud-based
software that updates statuses instantly online, providing the right data at
the right time, so monitoring and reporting is more accurate. Try a free trial 30 days.
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