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The Empathetic Project Manager

Are you a project manager who understands your customer, sponsor or stakeholder? Who takes an empathetic approach to their requirements? Understand the effect of the planned change on the organisation and its people. Project Management deals with change that is the outcome of working on the project in the first place. Is it the role of the Project Manager to feel for the people the change is affecting? Understanding the human element of a project is an essential aspect of a quality project manager. The power of empathy enables a person to be of greater service to sponsors, clients, peers, superiors and subordinates. As project management is about serving the needs of stakeholders and satisfying their expectations, empathy is a critical success factor. This is a lesson learnt over many years as a project manager, because People can often forget what has been said and done to them, depending on the enormity of the issue, but they will never forget how they have been made to f

Managing Multiple Projects

It can be stressful managing more than one project at a time; keeping on top of each is where difficulties emerge. However, there are steps that can be taken to assist in being more organised and efficient when managing multiple projects, below are just some thoughts on how this can be achieved. Forward Thinking Always plan ahead, ensure priorities are known and how much time should be taken on each task. Consider doing the toughest task first and save the less demanding for later. The point here is take an approach which is most comfortable for you, but prioritisation is a must. Time scheduling Set time aside in a calendar, block out time so you can give a project the full attention it deserves. This will assist in staying focused on chosen tasks, especially during the initial stages of the project. Thoughts remain in the one place without having to worry about other projects, achieved simply by blocking out time for that project and hold on to that specified time. Rem

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